Connecting Passion and Growing Talent to Make a Difference
Why ThedaCare? A respectful yet challenging work environment, supportive colleagues, inviting communities, and the great feeling that comes with making a difference in other people’s lives…
These are just a few of the reasons to choose ThedaCare as the home for your career.
We’re looking for team members that are courageous, love their work, have a thirst for learning, and most important, put the customer first.?
Position Summary: The Manager, Hematology & Oncology provides administrative and operations leadership of the cancer care program of a stand-alone, multi-faceted clinic or multiple satellite clinics of physician practices. Manages clinical team members to ensure quality patient care is performed to include the areas of oncology, hematology, infusion, research and support staff. Manages daily operations of the assigned program/area which includes all administrative, fiscal and clinical/technical activities to ensure high quality health care services. Responsibilities include onboarding new providers and staff to the practice, implementing fee schedules, coordinating patient flow, facilities planning and services, marketing, medical records, and practice operations. Works collaboratively with oncologists, the interprofessional team and the cancer leadership team to provide a continuum of patient care from prevention, early detection, diagnosis, treatment, follow-up, and survivorship. Complies with federal, state, and local license requirements to maintain high level of quality standards. Develops departmental initiatives that focus on employee engagement, process improvement initiatives, patient satisfaction, and workplace safety. Acts as a resource and facilitates collaboration between team members and other healthcare disciplines throughout the organization and within the healthcare community.
Seeks out opportunities to build relationships with providers, hospital and specialty peers, and other resources who can contribute to the success of service line initiatives.
Assists in developing, implementing, monitoring, and revising program-specific guidelines essential to the achievement of service line initiatives and fostering program growth.
Implements special projects as required which includes implementation of new systems, necessary construction and maintenance of facilities.
Develops and monitors relationships with outside agencies and other departments; encourages community education by initiating participation in community events to promote awareness and enhance public relations.
Manages and oversees the necessary inventory for the hematology/oncology clinics ensuring equipment and devices are well-maintained and set up properly.
Assists with the implementation and marketing of comprehensive cancer care working with fiscal, administrative, clinical and medical teams to best meet the needs of communities.
Participates in provider recruitment and supports onboarding and continuing medical education.
Works closely with the providers developing business strategies, formulating budgets, and dealing with daily operations.
Executes projects and changes in collaboration with the providers.
Manages providers’ daily schedules to ensure full utilization.
Works collaboratively with physician and advance practice clinicians to optimize patient care.
Assists with fee analysis and surveys, and reviews recommendations with physicians.
Demonstrates leadership skills by coordinating the daily activities of the clinic sites.
Department/Unit details: The Manager of Hematology & Oncology Services works collaboratively with the Cancer Care service line leadership team, working closely with the Radiation Oncology Manager and the Physician Lead. This position reports directly to the Director of Cancer Care. This role oversees Advanced Practice Clinicians (APC’s), RN’s, MA’s, Research coordinators, Health Care Assistants, Schedulers, and Patient Financial Advocates, approximately 70 staff members total. This role requires a good working knowledge of Joint Commission, COC, QOPI, and CMS requirements. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of Hematology-Oncology care and Research.
Benefits Eligible: Yes
Holiday Rotation: n/a
Hours per pay period: 80+
Call Frequency: n/a
Shift Time: Days
Shift Length: Salaried
Expected Schedule: 7am – 5pm-varies depends on meetings and other clinic responsibilities
Travel Requirement: Up to 20% to outreach locations
Weekend Schedule: on occasion
Location Address: 2500 E Capitol Drive, Appleton with occasional time at outreach locations in Berlin, Shawano, New London, Neenah, and Waupaca
Required: Valid State of Wisconsin Registered Nurse Licensure is required.
Required: Prior ambulatory oncology clinic leadership experience required with sufficient progressively responsible, relevant experience in leadership positions, management and/or supervision. 3 years of oncology nursing experience is required.
Preferred: 3-5 years is preferred.
Excellent collaboration and interpersonal skills
Ability to build productive relationships with all levels of the organization
Maintain high level attention to detail and confidentiality
ThedaCare is a community health system, woven into the very fabric of the communities we serve. We constantly seek to improve our care and services for members of our communities. ThedaCare offers an environment that welcomes and encourages innovative thinking and fresh approaches to today’s health care challenges. Our team members work in a team-based setting where customer and personal growth are our core values.