Central Intake Rep AdventHealth Home Health Dade City
Location Address:13933 17th street Dade City Florida 33525
Top Reasons to Work at AdventHealth Dade City
Only hospital in East and Central Pasco to earn Accreditation in Atrial Fibrillation in 2018 by the American College of Cardiology
Five-Star Recipient for Hip Fracture Treatment in 2019 by Healthgrades
Earned Get With the Guidelines Stroke Silver Plus TS Quality Achievement Award 2018 by American Heart/Stroke Association
Full Time Days with weekend rotation
You Will Be Responsible For:
Telephone communication and etiquette skills
Knowledge of all commercial insurance, Medicare and managed care
Enters referrals into current software system after receiving intake.
Pulls appropriate documents from Cerner, Epic, or from the physician’s office.
Doing insurance verification to assure that there is not another home care agency involved.
Professional communication with: case managers, home care coordinators, physician’s office regarding taking referrals and follow-up phone calls to inform of acceptance of referral.
Scan all appropriate documents into Image Now.
Provide the Clinical Supervisor with an original copy of referral and all appropriate documents.
Coordinates with Infusion Company.
Orders and coordinates with DME Company.
Comply with all department policies, procedures, practices and standards of care
Demonstrate cost-effective practices
Participate in orientation, in-service and staff meetings as scheduled
Secures patient confidentiality by protecting patient information on and off duty
Seeks opportunities for self-growth and career advancement
Complete related tasks as assigned by the Supervisor, Manager or Director
What You Will Need:
• Demonstrated knowledge of home health care services
• Knowledge and compliance with all local, state, federal and other regulatory agencies
• A high level of multitasking, organization and proactive communications skills are necessary
• Problem solving abilities
• Positive interpersonal communication skills
• Must possess sound judgment and critical thinking skills
• Team and customer service oriented
• Must be able to manage multiple details, tasks and decision-making abilities under busy and stressful working conditions
• Basic computer skills required
KNOWLEDGE AND SKILLS PREFERRED:
• One (1) year of medical office experience preferably in home health.
• Skilled in use of the Current software system
EDUCATION AND EXPERIENCE REQUIRED:
• High school diploma
EDUCATION AND EXPERIENCE PREFERRED:
• Associates degree
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
• Valid Driver’s License
Responsible to ensure that all referrals all entered into Current software system after receiving intake, pulling appropriate documents from Cerner, Epic, or from the physician’s office. Doing insurance verification to assure that there is not another home care agency involved. Professional communication with: case managers, home care coordinators, physician’s office regarding taking referrals and follow-up phone calls to inform of acceptance of referral. Once patient is entered and approved for service scan all appropriate documents into the system and provide the Clinical Supervisor with an original copy. Assist with answering incoming phone calls and distribute to the appropriate personnel. Attends meetings including but not limited to; staff meetings, in-services, case conferences, educational classes, office meetings and/or organizational meetings. Continued employment with the organization is contingent upon your ability to perform job duties in this job description.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.